Using a POS card terminal can your customer add a tip? If so does it ask for a tip first or on the screen once they sign?

Thank you for visiting the QuickBooks Community, stephy.

Yes, using a POS card terminal can your customer add a tip. Let me provide insights into how it works and ensure you can manage this entry in the customer's transaction.

If the transaction is completed immediately or via a sales receipt, you as the QuickBooks user will be the one who asks whether your customer wants to add a tip. You can then manually add any amount from the actual invoice total.

If the entry or invoice is done manually and sent to the customer, they can add a tip to the transaction when they pay it. This often displays on the Payment amount screen. I've included a screenshot below for visual reference.

In case you need guidelines on how you can quickly take payments with the latest QuickBooks card reader, you can read this article: Process payments with the QuickBooks Card Reader.

Please let me know if you have other concerns about managing tips in QuickBooks. I'll ensure you get the information you want, stephy. Have a great day.