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B
bestgyn
May 4, 2020
Question

What is "Workforce" ? Does it cost money?

  • May 4, 2020
  • 1 reply
  • 50 views
No text available

1 reply

N
Nick_M
Level 4
May 4, 2020

Hello, bestgyn. 

 

QuickBooks Workforce is a tool you can use that allows your employees to view and print their pay stubs and W-2's. Each time you run payroll, employees that are set up on the QuickBooks Workforce will get an email letting them know they can view their pay stubs and W-2 online. If you have a payroll service, Workforce is a part of that service. However, should you cancel your payroll service, your employees will still have access for 18 months following the cancellation. After that, paychecks will no longer be available, so be sure to advise your employees to print their documents for their own records if you plan on using Workforce. Below I'm attaching a link with helpful information regarding Workforce, as well as giving you the steps on how to set up employees. 

 

- Workforce FAQ's

 

  1. Go to Workers and select Employees

           - For a new employee, select Add an employee.

           - For an existing employees, select the employee's name, then select Edit, next to Pay.

 

        2. Add your employee's info, including their email address

        3. Then select the Invite this employee to view their pay stubs and W-2's Online check box

        4. Select Done. 

 

Now your employees should be set up for the Workforce application. 

 

If you have any other questions or concerns, feel free to post them below. 

 

Thank you and have a nice afternoon. 

M
mhol
August 5, 2020

I just learned that our employees can see each other's pay through QuickBook's Workforce.  I am using Intuit online payroll.  I am not an employee so I can't see the workforce website.  Any idea why this happened?  More importantly, how can I stop this?

R
RaymondJayOQuickBooks Team
QuickBooks Team
August 5, 2020

Thanks for joining this thread, @mhol. I'm here to route you to the right support to help resolve your concern.

 

Every employee has a unique username and password when accessing their Workforce accounts. With this, they shouldn't be able to see each other's pay through the website. 

 

You and your employees' payroll information are confidential, and we value both privacy in this forum. Thus, I'd suggest contacting our Customer Support Team to determine the root cause of this issue. They can also provide the steps on how you can stop your employees from seeing each other's pay. They're available from Mondays to Fridays (6:00 AM to 6:00 PM PT). I'll guide you how. 

  1. Go to this link: https://help.quickbooks.intuit.com/prechats/offerings/ViewMyPaycheck-Online-CHAT/15055/view. 
  2. Enter your contact info. 
  3. Click Submit.

 

Once resolved, your employees can also view, download, or print their W-2s from their Workforce accounts, aside from accessing paychecks. Just let them go to the W-2 menu to complete this task. For more details, visit this article: Viewing Paychecks And W-2s Online.

 

You've got me here in the Community if there's anything else you need. Keep safe always, @mhol.

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