Let me walk you through as you record your product discounts here in QuickBooks Online (QBO), Colleen320.
In QuickBooks Online (QBO), you can use the Price Rule feature to record a discount for your product. This allows you to set up a deduction for a specific customer and items. Please know that the discount will automatically apply as you create a transaction.
Before setting up, you'll need to turn on your price rules first in your settings. Afterward, you can create a transaction according to your preferences.
Here's how:
Step 1: Turn your Price Rule
Go to the Gear icon located at the upper right corner and choose Accounts and Settings.
Select the Sales menu, and tap the Products and Services section.
Toggle on the Turn on price rules.
Once done, press Save and then Done.
Step 2: Set up a discount for your product
Go to the Gear icon placed at the upper right corner and choose All lists.
Scroll down and select the Price Rules.
Click Create a rule. Then enter the Rule name.
In the Customer dropdown, you can either choose All Customers or select a specific name.
Since you want to set a discount for a certain product, you can choose All Products and Services in the Products and Services dropdown.
In the Price adjustment method dropdown, choose what you prefer.
Fill out the other provided field which depends on what you choose in the Price adjustment method dropdown.
Enter the Adjusted price for each item.
Once done, click Save, Save and Close, or Save and New.
Step 3: Create a transaction
Go to the +New icon.
Choose what entry you would like to make.
Ensure to fill out the provided field.
In the Product/Service column, choose the product for which you've added a discount.
Once done, press Save and Close.
Additionally, you can access this material since it contains certain information regarding setting a discount: Set price rules in QuickBooks Online.