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April 28, 2024
Question

Why arent invoices showing up on the mobile app?

  • April 28, 2024
  • 1 reply
  • 3 views
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1 reply

Level 1
April 28, 2024

I can help you troubleshoot this issue you may be facing while looking at your Invoice in your mobile app, freshcuts1.

 

Since your invoices don't show up on your end, sometimes the internet connection and stored data interfere with the app's performance are possible reasons why it's not showing.

 

Here are some quick steps to fix most app-related issues:

 

  1. Change the Wifi data connection on your device to 4G (varies by device).
  2. Close and restart the app.
  3. Clear app data. To do this:
    a. Open your device Settings.
    b. Select Apps (varies by device).
    c. Choose the QuickBooks app from the list, then select Storage.
    d. Select clear data.
  4. Power down and restart your device.
  5. Uninstall and reinstall the app.

 

Should you have additional concerns regarding your invoices, feel free to post them here in the Community space.