Why does my left menu not have the same shortcuts on different computers?

There's a good chance that you're logged in to the incorrect company in QuickBooks Online (QBO), gordon. Not to worry! Let's take a moment to check and make sure you're signed in to the right account.

Once you have verified and still cannot see your saved bookmarks in the left menu, I recommend performing browser troubleshooting steps to address unusual behavior in a cloud-based application like QuickBooks. To begin, please access your company file in a private browser using the following shortcuts:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N

Once done, go back to your regular browser and clear its cache or cookies to avoid similar issues in the future. Other than that, we can use other supported browsers for a better experience.

Additionally, here are some helpful links to guide you in setting up your account and customizing your reports. They'll make the process smoother and more tailored to your needs!

Feel free to reach out anytime if you need assistance managing your company file. I'm here to help and ensure everything runs and works smoothly for you!