Can projects be set up by customer only?

Hi there, @payments13. Please know that your customers can't set up projects in QuickBooks Online.

Your team will create a project to track tasks for a customer. The customer isn't assigned to a project. Instead, their name is only added to show who the work is for.

Also, tracking projects with entries for multiple customers is currently unavailable in QBO. I encourage you to send feedback to our developer team. It may be reviewed for any potential updates.

Here's how:

1. Click the Gear icon and select Feedback.
2. Enter your suggestions.
3. Hit Next to submit.

Hit the Reply button below if you have additional concerns. We're here to help.