Can't take a snapshot of a receipt

Hi there dlpinksky-hotmai

It’s important that all your transactions are entered correctly so that your books are balanced. QuickBooks Online is a tool that can help you track your sales and expenses so you can see the profit of your business. I can point you in the right direction for assistance with your receipts tab.

If you do not see the option to scan receipts on your mobile app, I recommend reaching out to the support team outside the Community. They will be able to analyze your account with you in a secure location to see the cause of why you don’t see this option. You can join them with these steps:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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if you have any other questions, feel free to reach out here.