Customer made payment on behalf of another

Hi Eli22, 

Thanks for connecting with us here. It's great to learn you're taking advantage of the powerful features in QuickBooks so you can streamline your accounting. I'll be glad to point you in the right direction so you can get the resolution you need in a timely manner. 

Making sure you're recording your transactions properly is an essential step for maintaining clean books. To ensure accuracy in your books, I recommend reaching out to an accounting professional for expert advice on how to record the transactions. If you're not in contact with a professional, don't worry, you can search for one using this link here.

I'll leave this question open in the Community so other accountant users can share their advice. Otherwise, feel free to ask other questions, I've got your back.