Did not receive my payment from 3 weeks now

Hi oakly-landscapin,

Thanks for reaching out to us here. It's vital you're able to receive your payment so you can continue to manage your business with peace of mind. QuickBooks is designed to help you streamline your accounting using the enhanced features in the program. 

Based on the details you've shared, I see you benefiting more by contacting our support team outside of the Community. The benefit of this is that a specialist will be able to open your account details in a private/secure environment. You can get in touch again with a specialist by using any one of the contact details below: 

• Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, and Instagram.
• Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET. 

Feel free to keep me posted on how you make out. I'll be on standby in case you need anything else.