Welcome to Community! The experience you've described with QuickBooks Online Receipts is a known issue that's affecting other users as well. Our Development Team is working diligently to resolve this as soon as possible. If you'd like to be notified when this has been fixed, please contact us outside of Community, so we can set this up for you.
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat. Social Media: Facebook, Twitter, and Instagram. Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
If you have any other questions, feel free to reach back out. We'd be happy to help!
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