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M
Mark8018
December 3, 2022
Question

Does QBO send the customer a PAID email when I deposit the payment

  • December 3, 2022
  • 1 reply
  • 2 views

I accidentally processed a deposit for an outstanding invoice before the customer paid it. They sent me a copy of the invoice showing it was PAID. I was confused at the time, and this question occurred to me after the fact. Any feedback would be appreciated. 

1 reply

J
JamesM4
Level 6
December 5, 2022

Hi Mark8018,

 

Glad to have you message us here in the Community. QuickBooks is a hassle-free program that helps you bring your finances into perspective with ease. Rest assured, I'll be glad to share more info about the deposits and customers in QuickBooks. 

 

The program does notify your customer via email when you've processed a payment on their card. If you'd like to reverse the payment, I encourage you to check out this article here. Let me know if this info helps. I'll be here in case you have other questions. 

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