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August 29, 2019
Question

Good morning, I would like to know why Quick Books is re-creating on its own the same invoice each 1st of the month? Adding additional expenses?

  • August 29, 2019
  • 1 reply
  • 2 views
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1 reply

Level 8
August 29, 2019

Hello sales63,

 

Thanks for joining us here in the QuickBooks Online community! I can explain what's going on with these transactions that you're seeing pop up on the 1st of the month.

 

Quickbooks Online has a feature in Essentials and Plus package accounts called recurring transactions, and I have a feeling that's exactly what these transactions you're seeing are. Recurring transactions are those that occur automatically on a specific date once they're set up through the feature, which can be found in the Gear icon. Through that feature, you have the ability to create, modify, and delete recurring transactions for your business.

 

Take a moment to look over the Create templates for recurring transactions artile, which goes over how to manage them in your account. If you're not sure why a recurring transaction has been set up, I recommend double-checking with your team to make sure you're not getting rid of one you need.

 

I hope that helps! Don't be afraid to reach out with more questions about this or other QuickBooks Online features. :)