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March 21, 2020
Question

Has anyone resolved a problem of revised and resent invoices not being logged on save and send?

  • March 21, 2020
  • 1 reply
  • 1 view
No text available

1 reply

Level 5
March 23, 2020

Hi there, 

 

It's vital you're able to save and send your invoices. Don't worry, I'll be happy to give you a hand with this. 

 

First, I'd like to start by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Give this a try and if you're still having issues, I recommend contacting our support team using this link.