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November 29, 2020
Question

Hello, I sent an invoice and got paid for it but it is not showing up in my profit and loss section of the qb app all that is showing up is my expenses. What do I need to do differently to correct this?

  • November 29, 2020
  • 1 reply
  • 0 views
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1 reply

Level 5
November 30, 2020

Hello cclark009-outloo, 

 

Being able to see your transactions in the Profit and Loss helps you run accurate reports. QuickBooks offers a powerful reports feature which lets you view the info you need to view while streamlining your work. 

 

Based on what you've described, I recommend checking to make sure the date ranges on your Profit and Loss are within the same range as the transactions in question. If so, I suggest contacting our Self-Employed support team so they can help take a look at your account and assist. To reach our Self-Employed team, use this link here. I also suggest double-checking that the transactions in question were recorded correctly. 

 

Feel free to ask questions in the comments below. I'll be one message away.