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March 24, 2020
Question

Hi there, It has been several days and my accounts have not updated. Just wondering if there is something I need to do. Thanks

  • March 24, 2020
  • 1 reply
  • 1 view
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1 reply

Level 5
March 24, 2020

Hi there, 

 

It's important your account is updating so you can manage your business with ease. Don't worry, I'll be happy to give you a hand with this. 

 

First, I'd like to start by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Give this a try and if you're still having issues, I recommend contacting our support team using this link.