How can I email all of my customers with a custom message?

Hi there, 

Sending your customers emails through QuickBooks Online is a great way to issue them their sales forms quickly and easily. You can create customized Invoices, Estimates, and Sales Receipts in QBO, alongside a custom message in the email. I'll explain how to edit your email before sending one of these forms to your customers. 

When you're creating an Invoice, Estimate, or Sales Receipt, click the button at the bottom of the page that says Customize. If the same email information will be sent multiple times, click New Style to reuse these customizations in future transactions. If each form will be different, click Edit Current. 

Next, toggle over to the Emails tab. Edit your message subject and email body from there. Then, click Done. 

That's all there is to it. Here's more information about the process you may find useful: Customize your invoice emails.

If you have any other questions, please reach out to our tech support team. 

Cheers. 

Hi affordablevstor:

If you're looking to email all your customers - not an invoice but just a message - you can go to the Customers screen (Invoicing > Customers).  From there, click on the gear icon for settings and include the email in the listing.  Finally, then you can use the icon that looks like a piece of paper with an arrow pointing up next to the gear to export to excel (see the screenshot attached).

That will give you the full list of emails which you can then use to do a mail merge in outlook.

You can open the Customer Contact List report and export the list to Excel. From there you can do a mail merge for either a paper mailing or a mass email.