How do I change which back account receives invoice payments in Quickbooks Self employed Canada?

Forum|Forum|5 months ago
January 21, 2026
1 reply
5 views

I can't find where to change the account that receives direct bank payments or refunds. Someone please help.

QuickBooks Self-Employed

RazzieE

QuickBooks Team

Hi there, @aksion1. Welcome to the Community.

In QuickBooks Self-Employed, you can change your bank account that receives invoice payments through your Merchant Service account, not directly inside QBSE.

To update the deposit account, follow these steps:

Log in to your Merchant Service center.
Go to the Account tab.
Select the Account profile.
Click the Edit button in the Deposit Account information.
Save it once it's done.

If you have follow-up questions, please don't hesitate to click the Reply button.

aksion1Author

What's the direct URL for Merchant Services? I can't seem to find that page. I found another page with bank accounts by when I click on the account I get an error page. Is there a way to resolve this on the phone? I'm on a sensitive timeline since I just opened a new business checking account and want to make sure no payments end up in my personal one.

Joemar_B

QuickBooks Team

I appreciate you being proactive on this, aksion1. Here's the link for merchant services: Merchant Center.

Meanwhile, to contact our Live Support team, follow these steps:

On the upper right corner, click on (?) help button.

2. Select Search, then click on Contact Us.

3.Write down the topic/issue you want to be assisted with inside the help box. Then hit Continue.

4.Scroll down and choose the option on how you would like to connect with us.

5. Follow instructions as prompted.

Please also note the Support Hours And Types for our Live Support team so you will know when they are available.

If you have any additional questions, please don’t hesitate to reach out. We're always here to assist you.

Sign up

Login with SSO

Let's get you signed in

Login with SSO