I'm glad to have you with us in the QuickBooks Community. Here, you can find answers to your questions by searching for help articles or using the forum feature to create a thread, just as you have. This place is designed to help you with navigating the program to manage your books and I'd be happy to go over entering your supplier credit.
Entering supplier credits to be used against future bills is a process that's as easy as the following steps.
Click +New in the left menu.
Choose Supplier credit.
Choose the appropriate person or business from the Supplier drop-down.
If you're looking to enter a refund from your supplier instead because they gave you money back or returned funds to your credit card, consider the following articles.
Use the second of those two articles if the supplier returned funds to your credit card. The article mentions cash back rewards, but you can still use this process for a simple credit card refund by choosing the appropriate expense account or item.
Feel free to ask more questions if you have them. Otherwise, I hope you have a great day!
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