How do I identify the payment sender when all I get is "Accounts Payable INTUIT CANADA PAYMENTS INC."?

There are two ways to identify the names of the sender of the online customer payments, Prbaines58.

First, you can use the QuickBooks Digital Assistant feature to get an update on funds from your most recent paid invoices in QuickBooks Online.

You just need to sign in to your QuickBooks Online account, then open the Digital Assistant, and ask for an update using one of the prompts below:

• Check Payments status
• Show payments in the amount of [enter dollar amount]

QuickBooks Online will show a list of recent invoices that match the criteria you outlined. You only need to select and expand the invoice to see the status.

Second, you can go to the Sales menu in QBO to see a comprehensive breakdown of your batch deposits for Payments. Here's how:

1. Go to the Sales from the left-side menu.
2. Proceed to the Deposits tab.

From here, you can see the amount of transactions in a batch, the creation date, the amount of the deposit, and other details.

Additionally, the batch is broken down into individual transactions that include the last four digits of the card charged, the name of the customer, the amount, and the fees associated with the transaction.

Please see this article for additional guidance when receiving online customer payments: Troubleshooting QuickBooks Payments issues.

Let me know if you need anything else.