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September 27, 2019
Question

How do you turn OFF the notifications to customers if you receive a pmt or adj the invoice.

  • September 27, 2019
  • 1 reply
  • 2 views
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1 reply

Level 8
September 27, 2019

Hello sue30,

 

Welcome back! From what you're describing here, it sounds like you're concerned about the following message that appears when you make changes to invoices you've sent to your customers via email.

 

 

I can explain this message. This is letting you know that when your customers click Print or Save from the emailed invoice, they'll see the updated amount. They aren't getting an additional notification when this happens.

 

Because of that, there's nothing to turn off. I appreciate not wanting to bombard your customers with emails about these sorts of things.

 

When it comes to receiving a payment toward an invoice, you can choose to Save and close instead of Save and send. Instead of sending to your customer, the window will simply exit out. You can switch the save option by clicking the arrow on the Green button.

 

I'm here if you have more questions about either of those. Enjoy the rest of your day!