Welcome to Community! Please contact QuickBooks Online Customer Care at your earliest convenience. We'd love to work with you directly and provide the resolution you need to accomplish your QuickBooks goals as soon as possible!
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat. Social Media: Facebook, Twitter, and Instagram. Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
If any other questions come to mind, feel free to reach back out. We're here for you!
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