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July 10, 2023
Question

I have set up my buisness address, and it is the same as legal address. However for some reason the postal code won't display on my invoices. How do I fix that?

  • July 10, 2023
  • 1 reply
  • 0 views
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1 reply

QuickBooks Team
July 10, 2023

Hi guardianenterpri,

 

Welcome to Community!  It's important that your full business address is reflected on your forms, in QuickBooks Online.  I'd be glad to assist!

 

I appreciate the time you've taken to ensure your company address and business address are complete.  In addition, follow these steps to customize your forms;

 

1. Open your Settings and select Custom form styles

2. Click Edit from the Action column for your default form

3. Select the Content tab, then the Edit 📝 for the header

4. Click on +Address and complete the fields

5. Hit Done

 

Should you require additional assistance, please don't hesitate to contact us.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

If you have any other questions, please feel free to reach back out.  We'd be happy to help!