I just buy the programme today and I really don’t like it I want a be refunded. How I can do that

Hi there, @alexandrestonge2. 

Thanks for reaching out to the Community. I'm here to help share some information about the return policy for QuickBooks Desktop. 

If you purchased QuickBooks from Intuit and it's within 60 days of the ship, download, or unlock date, you're eligible for a refund under our satisfaction guarantee. You can request a refund through your Intuit Account.

Here's how:

1. Log in to your Intuit Account.
2. At the left, in the Products & Services applet, select Products.
3. Find the product you want to return, and select the Return Product link at the right.
4. Select a cancel reason.
5. Click Return Product
6. Wait for the confirmation that the product return was submitted successfully.
7. An email will be sent to you as your refund is processed.

Once you've requested the refund, your license will be deactivated and you’ll no longer be able to use the product. 

You also have the option return your physical products within 60 days of purchase. To guide on the entire process please refer to this article: Return a QuickBooks product for a refund.

Also, to give you an overview of the Intuit refund policy, you may read through these articles:

• Refunds for QuickBooks purchased at a retail or online store.
• QuickBooks Guarantee.

However, if you need further assistance with this concern, you may reach out to our Customer Care Team. They have the tools to check on your account and provide you more details about this issue. 

Please know that I'm just a reply away if you need more help with returning QuickBooks. I'll make sure to get back to you as soon as I can. Have a good one!

I purchased a subscription on sunday, it was not working. I called customer support and they advised me to cancel and resubscribe. I did that and requested a refund for the initialpurchase  which I had for less than 24 hours. It was denied and reson being policy

I purchased a subscription on sunday, it was not working. I called customer support and they advised me to cancel and resubscribe. I did that and requested a refund for the initialpurchase  which I had for less than 24 hours. It was denied and reson being policy. I am paying twice for the same product and the policy sates I can request a refund within 60 days