I received a payment with a credit card but I don't see it in my back account. It just says it's in quickbooks. I didn't know they would pay with credit card

Hi 87marty-gmail-co,

Thanks for reaching out here.  Welcome!  It's important that you're able to record your customer payments with peace of mind.  I'd be happy to point you in the right direction so you can complete your QuickBooks goals as soon as possible.

Based on the information you've provided, I recommend contacting us directly so we can have a look into your account and provide the best course of action.

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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