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May 9, 2020
Question

I set up my banking info but when i send an invoice there is not an option to pay

  • May 9, 2020
  • 1 reply
  • 0 views
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1 reply

AddieC
Level 5
May 11, 2020

Hello, 

 

QuickBooks Payments is an awesome add-on service that you can use to get paid faster. Giving your customers the option to pay online directly from their invoice is an awesome way to make your life easier. I'd be happy to explain how to ensure your customers have the option to click Pay Now when they receive their invoice via email.

 

You mentioned above that you've set up your banking info. To ensure you've completed the process to apply Payments to your account, follow along with this article: QuickBooks Online Payments overview. As mentioned in this article, you'll have to go through the verification process in order to make use of the Payments service. 

If you've successfully set up Payments in your account, the next step will be to check off the box to allow your customers to pay online. This box will be located at the upper right-hand side of your invoice creation screen.

 

That's all there is to it. I hope this helps get you back on track. If you're in need of any further assistance with the Payments process, please reach out to our tech support team and an agent would be more than happy to help.

 

Have a great day.