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September 28, 2025
Question

I would like to edit a pending estimate. However, when I open it and touch the pen icon, it starts a new estimate. I can't seem to edit the one I have open on the screen.

  • September 28, 2025
  • 1 reply
  • 1 view

Is this a glitch in QuickBooks or am I doing something wrong?

1 reply

QuickBooks Team
September 28, 2025

You're not doing anything wrong, @anne103. From what you've described, this behavior is likely related to your browser, such as cached files or compatibility issues. I recommend trying some browser troubleshooting steps to address this.

 

Let’s start by clearing your browser’s cache to remove any stored files that might be affecting performance. You can also use another supported browser, as it offers a fresh setup and can help rule out any browser-specific settings or conflicts.

Feel free to add a reply below if you have further questions or concerns.