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March 7, 2020
Question

If you click on an invoice and hit received payment by accident how do you reverse that?

  • March 7, 2020
  • 1 reply
  • 1 view
No text available

1 reply

AddieC
Level 5
March 9, 2020

Hello, 

 

Recording the proper payments towards your invoices is an essential task that will keep your books up-to-date. If you've accidentally hit "Received Payment" on your invoice, you can reverse that by simply deleting the associated payment. I'll explain how to do that.

 

1. Click the Sales tab on the left navigation menu. 

2. Select Invoices from the upper menu. 

3. Click the invoice you accidentally recorded payment for.

4. Click the tab that says "1 payment made" to open the corresponding payment. 

5. Click More

6. Select Delete

 

That's all there is to it. If you have any other questions, please don't hesitate to reach out to our tech support team


Cheers.