Im getting a problem where in my bank that the transactions are getting match however, they are showing zero rated. In my invoices that are match are showing taxes

Hi info2034,

Welcome to Community! QuickBooks Online provides valuable features that enable you apply default settings, to prevent manual entry.  The issue you've described may be related to default sales tax rates.  I would be glad to help!

Let's begin in your Company settings, to see if you've set a default tax code for all of your transactions.  Here's how;

1. Open your Settings ⚙, then Account and Settings

2. Select the Advanced tab

3. Click on the Edit 📝   in the Accounting section

4. Use the ▼ dropdown menu in the Default tax rate selection and choose the desired rate

5. Hit Save, then Done

Follow these steps to review default tax codes for your Customers;

1. From the left menu, open Sales, then Customers 

2. Select the customer's name, then hit Edit

3. Scroll down to the Additional info section

4. Review the Assigned default tax code

5. Use the ▼ dropdown menu to select/edit the tax code 

6. Hit Save when done

In addition, you may have set a default tax code to your products/services;

1. Open your Settings ⚙ and select Products and Services

2. Hit Edit to the right of the items to review/edit the default tax code 

3. Scroll down to Sales tax and use the ▼ dropdown menu to select the tax code

4. Hit Save and Close

If you experience the same outcome, please don't hesitate to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  With your consent, they can connect with you virtually, and navigate through other areas of your books to ensure you're issue is resolved as soon as possible!

Please feel free to reach out again, if you have any other questions. We would be happy to assist!