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QuickBooks Q&A
Sales & Customers

Sales & Customers

3,917 Topics
6,990 Replies

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3917 Topics

Is there a way to look for an item keyword in a batch of sales receipts? I'm trying to find a specific item which was sold...

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6 years ago

lemonaide60

Sales & Customers

Once ive entered the sales invoice how can I adjust it?

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6 years ago

juliensansfacon

Sales & Customers

Enter invoice in to the system old bille that i right by hand

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6 years ago

hello93

Sales & Customers

I have quickbooks online (self-employed version) and I would like to ADD VENDORS, to enter invoices that I have already paid, but I cannot find the option. I would appreciate any help. Thanks.

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6 years ago

info821

Sales & Customers

Can you have two invoice templates?

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I am trying to submit an invoice with a sales tax of 10%. Why is quickbooks miscalculating the sales  tax amount? It is adding an additional .01 to the total? If you do the math $475.00 x10% should be $47.50 but my program is calaculating it to $47.51? TIA!

6 years ago

glieuwen

Sales & Customers

Sent invoice via email from QBO, received msg. "We couldn't reach some of your customers. Double check email addresses". Invoice was resent, received, how to clear error?

The customer email address is valid (always was) and has been used /sent before successfully. When resending error persisted however customer did receive the invoice. The error remains with Status = Undelivered. This is annoying and confusing both as this is a shared use company file. This error occurs in both the downloade web app as well as in Chrome and Edge.

6 years ago

bodiecarolyn

Sales & Customers

Anyone having any issues with subscriptions? I’m trying to make an invoice for my business, but I keep getting a pop up saying I need to subscribe. I have been for years.

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6 years ago

bowers_maggie

Sales & Customers

Why can't I create a new invoice ??

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I have a client who has just entered a 60 month lease for a piece of office equipment. They will be paying HST and interest on the their monthly payment on top of the principle. Im wondering, when setting up this new account, obviously this is an expense account but is it also a long term liability? Also what tax line mapping am I using?

When I open my sales invoice to create a new one, the previous one still shows. It is posted but I would rather open to a clear invoice screen. I solved this once before but now I cannot remember and cannot locate anything on the help button. THANK YOU!

When I make an invoice QB automatically offsets to a sales GL but I have several sales GLs and I need to be able to choose. How do I do this? so frustrating

6 years ago

bvaez

Sales & Customers

Hi All - I have had quickbooks online for 8 years at least and like to downgrade my membership. Can my invoices from past transfer?

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6 years ago

moorbern

Sales & Customers

We accept Interac Etransfers for payments. They are not showing in my Sales totals. Why not, and how do I correct this?

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6 years ago

user67202

Sales & Customers

How do I add expenses to customers' work orders WITHOUT a purchase order? Example...allotting fuel purchases to 3 different customers.

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6 years ago

carl-rosenau

Sales & Customers

Can I add a Levy to our invoice? Can I add a hotel tax to our invoice?

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6 years ago

lhepso

Sales & Customers

I tried to send an invoice and I recieved an error prompt: "We couldnt reach some of your customers. Double Check email address"However, the email addresses are correct

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6 years ago

sds515

Sales & Customers

How do I change invoices that are marked as 'paid but not deposited' to deposited?

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6 years ago

elyselockie

Sales & Customers

What kind of entry needs to be made to make the adjustment for HST on invoices written off through the accountant tool box?

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6 years ago

patrickmc-soleil

Sales & Customers

1. Small company. All payments due on receipt. How due I set the drop-down menu to "Due on Receipt" as the default position?

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6 years ago

danefreiburger

Sales & Customers

How can I add a deposit amount to an invoice?

We did not have enough cash flow to cover the amount on materials. We get a preferred rate with the supplier so the customer came with and footed the deposit. Our receipt for materials is the grand total, so how can the deposit amount be shown (and removed) from the amount owing on the invoice?

6 years ago

info803

Sales & Customers

For credit cards I use and that are linked to QB it always shows payments as transfers. How do I stop this? I am not always paying it from another linked account

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6 years ago

hbpierce

Sales & Customers

I created and Estimate invoice. On the bottom right it shows GST and HST separate. How do I delete? I have tried going into taxes and editing the Estimate invoice.

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6 years ago

westrockimages