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C
Christoph404
January 23, 2024
Question

Invoice showing “not deposited “

  • January 23, 2024
  • 1 reply
  • 1 view

Hi. I made an edit to an invoice that was already paid and deposited. It’s now showing “not deposited” in one section while still showing “deposited” in the other area. Anyone know how I can change it? I’ve included pictures of what I’m talking about. Thanks. 

1 reply

C
Christoph404Author
January 23, 2024

This is the other image.

J
JamesM4
Level 6
January 23, 2024

Hello Christoph404,

 

It's vital your invoice and payments are aligned so you can continue to manage your books with peace of mind. Rest assured, I'll be happy to assist so you can get back to doing what you enjoy. 

 

Based on the details you've provided above, I recommend open the invoice, clicking on the payments associated with the invoice and manually making sure the payment(s) are aligned to the true representation of that transaction. I also recommend using a web-browser to get an extensive view of what's happening with the transactions. 

 

Give this a try and let me know how you make out. I'll be one message away. 

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