Invoices will open on desktop and laptop but their not opening on smart phones. How do we fix this?

Hi v.crosby,

Thanks for messaging us here. It's vital you're able to view your invoices while you're on the go. QuickBooks is a dynamic program that offers a variety of powerful tools and features that help you streamline your work. Don't worry, I'll be glad to point you in the right direction so you can get back to doing what you love. 

Based on the info you've provided, I recommend troubleshooting the mobile app by uninstalling it and reinstalling it again. This usually fixes most issues the app may be having. Try this out and let me know what happens. Is this happening with all the invoices or specific ones? 

Feel free to get back to me in the comments below, I've got your back. :)