It's not fun dealing with error messages on your account. Don't worry, I'll be happy to give you a hand so you can experience the full benefits of QuickBooks Online.
First, I'd like to start off by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window.
If you're still having issues, I recommend contacting our support team using this link. You're more than welcome to send screenshots of what you're seeing below. Just make sure you cover any personal info on the screenshots. I'll be on standby. :)
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.