It's important you're able to record partial payments with having any issues. Rest assured, I'd be happy to help get you back on track.
QB Online makes it simple to create partial payments. Here's how:
From the QuickBooks Home page or the Customers menu, select Receive Payment.
In the Received From drop-down, select the customer's name.
Enter the Amount received.
Make sure the date is correct, then choose the Payment method.
Select the invoice or invoices you'd like to pay.
To add a discount or credit, select Discounts and Credits.
Select Save & Close.
Give this a try and if you have questions, I recommend contacting our support team using this link. Otherwise, feel free to leave a comment below. I'll be on standby.
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