My invoice isn't showing the correct sub-total.

Hello streberservs,

Welcome to the QuickBooks Desktop community! I know how important it is to have the details just right when you're working with your transactions in the program and I'm here to help you figure out what's going on.

Typically when total amounts of any sort are including the amount plus the tax on that amount, it means you've checked off the Amts Inc Tax at the top of the form. Checking off this box would mean that amounts on line items will calculate and include the tax to display on that line. This number will also translate to a subtotal line item if you add one.

To not include the tax in the amount on the line item and simply see the calculations later, uncheck that Amts Inc Tax box up in the transaction toolbar. It's in the same section as the Print and Email options. QuickBooks remembers the selection based on the last transaction entered. This means if the last transaction in the system did include sales tax in the figures already, that's why it was turned on for this one. Unchecking the box now will mean the next transaction doesn't have sales tax included.

If that's not quite your situation, I recommend getting in touch with one of our support agents. That agent will be able to take a closer look with you to see what's going on and get you back on track.

The Intuit QuickBooks Desktop software support policies outline support options, but please note that hours for all QuickBooks Desktop support has been reduced to Monday to Friday from 9 a.m. to 8 p.m. ET. This is due to reduced staffing because of COVID-19.

Have a great rest of your day!