Thanks for reaching out to us here. QuickBooks offers a versatile platform that makes it simple to manage your customer. It's important you're able to use the program without running into issues and I'll be glad to assist.
Based on what you've described, I recommend clearing cache and cookies on your browser if you're not seeing the option to exit from the screen you're referring to. Clearing cache and cookies helps fix most issues the site may be having. Here's an article that shows you how to do that: How to clear cache and cookies. Give this a try and let me know what happens.
I'll be one message away in case you need anythign. Otherwise, I wish you a great rest of the week.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.