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I
info1958
October 10, 2023
Question

Since updating my Mac in can no longer print invoices properly. does anyone have a fix?

  • October 10, 2023
  • 3 replies
  • 3 views
No text available

3 replies

A
AdminAndrea
October 10, 2023

Are you able to download the invoice and then print it out as a PDF ?  

I
info1958Author
October 10, 2023

I can download it but it still does not print properly. i was using my other Mac and it printed fine. By mistake I updated it this AM and now it won't print. Every other application for printing works but Quick Books Online. 

 

Justin. 

R
retana
October 19, 2023

I have the same issue can't print invoices since updating MAC operating system

A
Amanda-B
October 10, 2023

Hey there info1958,

 

It's always a pleasure to see new faces in the Community, Welcome! Thanks for reaching out to us here. It's important that you're able to print your invoices without running into any issues. . I recommend clearing your cache and cookies, or trying a different browser, as it may be browsing data that is preventing the software from doing what it is supposed to do.

 

If the issue persist, I encourage you to reach out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

Please check the Get help with QuickBooks products and services for the support hours.

 

If you have any other questions, feel free to reach out here.

L
LSNAVELY
October 24, 2023

Same problem. Other apps/programs will print fine. Problem is with QuickBooks Online. Compounded by the fact that NO ONE will ever call me back now from Help. Something is very wrong!

J
JamesM4
Level 6
October 24, 2023

Hi there. Thanks for chiming in on this thread. If you're still having issues after clearing cache and cookies on your browser, I recommend contacting our support team so they can take a closer look at the issue. You can contact our support team using the details below:

 

  • Phone: Call us at 1-855-253-1536. 
  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Please check the Get help with QuickBooks products and services for the support hours.

 

If you have any other questions, feel free to reach out here. I've got your back.

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