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January 31, 2021
Question

When my clients receive my invoices by email, via "send invoice", they click on the link "View invoice," and when they get there, my name is spelled wrong. Every "e" is "\uFFFD\uFFFD". Even though I removed all the accents. How can I fix that?

  • January 31, 2021
  • 1 reply
  • 2 views
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1 reply

Level 6
February 1, 2021

Hello daphne-guite-lev,

 

Thanks for taking the time to reach out the Community. QuickBooks Self-Employed is a powerful program which enables you to get your work done while you're on the go. It's vital you're able to use the app without any issues and I'll be happy to steer you towards the right path. 

 

I trust that you've double-checked on your end to make sure everything is correct. From here, I encourage you to reach out to our specialists so they can take a closer look at your account and help you get back on track ASAP. To contact our support team, click this link here. Feel free to keep me posted on how you make out. I'll be here if you need further assistance. I've got your back.