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January 29, 2022
Question

When we migrated from QuickBooks Desktop to QuickBooks online, all of our invoices got changed to Journal Entry, does anyone know how to solve this?

  • January 29, 2022
  • 2 replies
  • 1 view
We migrated by the QuickBooks Desktop company settings.

2 replies

Jen_D
Level 8
January 29, 2022

Hello there, Dylan.

 

Thanks for reaching out to us regarding this migrating question. There are certain limitations with the data that's converted from Desktop to QuickBooks Online.

 

This is why your invoices are converted differently. Some invoice features in QuickBooks Desktop aren't available in QuickBooks Online.

 

Please review our article on how data converts from QuickBooks Desktop to QuickBooks Online for more information.

 

Post again if you have other data concerns for QuickBooks. I'll be right here to help anytime. Have a wonderful day!

Fiat Lux - ASIA
Level 14
January 30, 2022

@dylancychua-gmai 

Try running the migration again to be sure. Invoice data must be migrated as invoice also in QB Online, except for some conditions. Which QB Desktop year version do you have to migrate data?