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June 26, 2024
Question

Why am I getting an error message "unable to edit invoice if the problem persists contact support". My invoice has been created but not sent

  • June 26, 2024
  • 1 reply
  • 0 views
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1 reply

QuickBooks Team
June 26, 2024

Hi m-bernier84-gmai,

 

I'd like to start off by troubleshooting the error you're receiving to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: Clear cache and cookies.
 

In case this error persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details:
 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Please check the Get help with QuickBooks products and services for the support hours. 

 

I'll be one message away in case you need further assistance.