Welcome to the QuickBooks Commuinity, userbridewoodfarm.
Thanks for reaching out to us here. I'd be happy to provide some information.
Due to app limitation, price rules are only applied to invoices when using the QuickBooks Online web browser. I can see how being able to have price rules added to invoices while using the app would be beneficial for you, so I recommend leaving feedback by heading to the "Gear" icon and selecting the Feedback option. These comments are viewed and considered by our developers as they create new features and updates for QuickBooks.
Please don't hesitate to reach back out if you have any other questions, Im here to help!
Perhaps an an interim fix could there be a pop-up or a little warning somewhere that invoices created on the app need to be later opened on a computer so the correct prices can be applied?
It's very frustrating that this important feature wasn't built into the app for those of us that run mobile businesses.
I can understand how receiving a notification would be beneficial, and I encourage you to submit a suggestion to our Development Team. Recommendations are greatly appreciated, in assisting us with improving your overall customer experience with QuickBooks Online.
If you have any other questions, please don't hesitate to touch base with us again. We would be glad to assist!
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