Can I set up the services account to the liability account

We can set up a retainer to record the item into a liability account, Roussell. Although you receive the money, it only belongs to you once used to pay for services. Let me guide you through the process.

First, we'll need to create a liability account to track the amount you received. Here's how:

1. In your QBO account, go to Settings and select Chart of Accounts.
2. Click New.
3. From the Account Type dropdown menu, choose Other Current Liabilities.
4. From the Detail Type dropdown, select Trust Accounts - Liabilities.
5. Enter a Name for the account.
6. Then, select an option from the When do you want to start tracking your finances from the is account in QuickBooks? dropdown list.
7. Once done, hit Save and Close.

Then, let's set up a retainer item:

1. From the Sales tab, select Products and Services and click New.
2. From the Product/Service information panel, select Service.
3. Enter a name for the new product or service item (for example, Retainer).
4. From the Income account ▼ dropdown menu, select the liability account created in Step 1.
5. Then, click Save and Close.

Afterward, you can create a liability account if you want to keep the money you received in a separate trust account.

Additionally, you can create a sales receipt or invoice for the retainer you received. I've included this reference for the detailed steps to add an invoice: Step 4. Create a sales receipt or invoice for deposits or retainers.

Furthermore, if you use an external platform to process payments, you can keep track of those payments in your account. Here's an article for your guide: Record invoice payments in QuickBooks Online.

With the suggested steps above, you'll able to record services as liabities in your account. If you experience further challenges, our team is always here to provide further assistance.