Hello, need help on the setup of VAT Rates. the VAT amount was categorized in the balance sheet as "Unknown Tax Payable" instead of VAT Payable.

Let me help you with your concern with your VAT Taxes categorizations by routing you to the suitable support, Mabanag.

With the assistance of our QuickBooks Online care team tools and equipment, they can guide you thoroughly on the steps to take in modifying the VAT Rates that have been categorized in your balance sheet. You can follow the steps provided below to reach them:

1. Log in to your QBO account.
2. Click on Help (?) at the upper right corner of your screen.
3. Tap on Search, then select Contact Us.
4. Select a topic to connect with the right expert.
5. Choose how to contact our QuickBooks Online support team.

• Via a Callback, where they’ll save you a spot and call you back.
• Via Chat, start a chat with our support.

Additionally, this material discusses how to personalize your reports in QBO: Customise reports in QuickBooks Online.

Return to this thread and comment below if you have more questions about the VAT Rates in QBO, Mabanag. The Community is eager to help you in any way.