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July 17, 2025
Question

How can I delete tax liability messages in my To Do list for employees that no longer work for our agency?

  • July 17, 2025
  • 1 reply
  • 1 view
No text available

    1 reply

    QuickBooks Team
    July 17, 2025

    There is no option to delete items from the To Do list in QuickBooks Online payroll, Danhooley.

     

    Since you mentioned that you are seeing tax liability reminders for employees who no longer work at your agency, it’s due to unresolved payroll tasks associated with those employees.

     

    To address this, I recommend clicking the Let's go button on the tax liability message and follow the instructions provided. Once you complete the task, the system will remove the reminder and prevent future payroll-related messages for that employee.

     

     

     

    If you’ve completed all the necessary tasks but the messages still appear, I suggest reaching out to QuickBooks Live Payroll Support for further assistance. Their team can investigate and help resolve any lingering messages in your To Do list that shouldn’t be there.

     

    If you need further assistance, feel free to reach out to us.