I want to ensure you can enter All sales in QuickBooks Online (QBO).
Beforehand, may I ask if you're referring to the All sales tab? If so, let's access your account using a private window to check for browser cache-related issues. Excessive cache can impact system performance.
Here are the keyboard shortcuts:
Safari: Command + Shift + N
Google Chrome: CTRL + Shift + N
Mozilla Firefox or Microsoft Edge: CTRL + Shift + N
If it works, switch back to your regular browser. Then, clear its cache. This way, you can access QuickBooks with a clean slate. You can also use a different supported one.
However, if you mean something else, I'd appreciate it if you could provide additional details or screenshots. I want to ensure this gets resolved for you.
Please refer to this article to see details on how the Sales page gives you the summary of your customer's transactions, including open and paid invoices: View sales transactions.