i submit mysia e-inv to a foreign co. using the right foreign tin, was got rejected on your system, details " the authenticated TIN and document TIN is not matching" WHY?

Hi there, accbline.

The error message "the authenticated TIN and document TIN is not matching" occurs when the Tax Identification Number (TIN) entered in your e-invoice does not match the TIN authenticated in the system.

To avoid rejection when submitting your TIN, ensure it is entered correctly and follows the proper format, without extra spaces, symbols, or incorrect characters. If you're unsure, contact the foreign company to confirm their registered TIN and rule out any errors.

Let us know if you need further assistance. We're here to help.