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July 17, 2025
Question

Custom GST Amounts on imported goods

  • July 17, 2025
  • 1 reply
  • 0 views

Hello, 

 

I've been trying to solve this issue for a couple years now and can't seem to find a fix (also spoke with QB support and accountants who have not been of any help).

 

My business requires me to import good from the US into Canada. When importing goods, I must pay the GST on the total value of the shipment. My issue is, when adding the invoice to QB, I can't overide any tax amounts. For example, I bought 7500$ (CAD) worth of products from the US. My invoice at the CBSA office would be 450$ where 75$ would be duties / other import fees and 375$ would be GST.

 

Is there an easy way to break down the invoice and manually split the correct amounts? The QB assistant says this functionality is not available, however I have a hard time to believe QB can't sort this type of transaction... Every time I just end up cancelling my subscription, however with my business growing, Excel is too time consuming and will eventually need to make the switch to a better software.

 

TIA

1 reply

Moderator
July 17, 2025

I recognize the importance of having clarity on your tax calculations, and I appreciate your efforts in finding a solution to this problem, Marzell.
 

Currently, QuickBooks Online (QBO) does not have the functionality to break down or override tax amounts on invoices directly. QBO can only create combined rates for GST+PST or GST+GST. However. GST+ custom rate for duties and import fees is not available.
 

I highly recommend consulting with a tax professional who can help you navigate these transactions more effectively to ensure accurate financial records.
 

I understand how this feature can greatly benefit you and your business. I suggest sending feedback to our product developers. Your insights can greatly help shape our future updates.

Don't hesitate to hit the Reply button below if you have additional concerns regarding taxes.