I appreciate you reaching out to the Community. I'd be happy to steer you in the right direction with this.
Based on what you've described, I want to make sure you get the support you need with this. I recommend reaching out to our support team using this link here. One of our specialists will be able to take a closer look at your account and help figure out what's causing the discrepancy.
I'll also leave this post here in the Community so that accounting professionals can chime in on what the best way forward would be. In the meantime, feel free to ask other questions by leaving a comment below.
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