The system doesn’t allow you to select the PST as an option because it hasn’t been added to your tax setup yet, @info2252. To apply the Provincial Sales Tax (PST) instead of the Harmonized Sales Tax (HST) when entering a bill, you’ll need to manually add PST rates from the Sales Tax center and make the HST code inactive. Before proceeding, could you tell us which province you’re working with? Keep in mind that QuickBooks only shows sales tax codes based on the province/territory you selected during the sales tax setup. This is why PST isn’t appearing as an option, and it defaults to the region’s sales tax codes. If you’re in the current bill window, click X on the top right and then choose Leave without saving. Then here’s how you can add a custom PST: Go to Sales tax and select Manage sales tax.Click Add tax.Under the Start tracking in a new province section, click Add.From the Choose a province/territory field, select the province.Fill in the following dropdowns and textbox fields.Click Add to save it. To disable any sales tax rates you don’t need, go to the Manage sales tax page and click the Make inactive button in the Actions column for the sales tax code you want to deactivate. Alternatively, while creating a bill, you can go to the Sales Tax column and select Manage Rates to deactivate any unnecessary rates. By doing this, you’ll be able to add the PST as an option in the Bill’s Sales Tax column without accidentally booking it to HST. For more details, feel free to check out this article: Set up where you collect sales tax in QuickBooks Online. It has helpful steps to make setting up and collecting sales tax as smooth as possible. Let us know if you have any other questions or need further help.

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info2252

Question

I have Bills that have only Provincial Sales tax & not HST. QB doesn't let me choose that as an option. How do i enter a Bill with only the PST so that it doesnt book HST

Forum|Forum|9 months ago
September 10, 2025
1 reply
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QuickBooks Online

mv32

Level 8

The system doesn’t allow you to select the PST as an option because it hasn’t been added to your tax setup yet, @info2252. To apply the Provincial Sales Tax (PST) instead of the Harmonized Sales Tax (HST) when entering a bill, you’ll need to manually add PST rates from the Sales Tax center and make the HST code inactive.

Before proceeding, could you tell us which province you’re working with? Keep in mind that QuickBooks only shows sales tax codes based on the province/territory you selected during the sales tax setup. This is why PST isn’t appearing as an option, and it defaults to the region’s sales tax codes. If you’re in the current bill window, click X on the top right and then choose Leave without saving. Then here’s how you can add a custom PST:

Go to Sales tax and select Manage sales tax.
Click Add tax.
Under the Start tracking in a new province section, click Add.
From the Choose a province/territory field, select the province.
Fill in the following dropdowns and textbox fields.
Click Add to save it.

To disable any sales tax rates you don’t need, go to the Manage sales tax page and click the Make inactive button in the Actions column for the sales tax code you want to deactivate. Alternatively, while creating a bill, you can go to the Sales Tax column and select Manage Rates to deactivate any unnecessary rates.

By doing this, you’ll be able to add the PST as an option in the Bill’s Sales Tax column without accidentally booking it to HST.

For more details, feel free to check out this article: Set up where you collect sales tax in QuickBooks Online. It has helpful steps to make setting up and collecting sales tax as smooth as possible.

Let us know if you have any other questions or need further help.

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