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March 3, 2026
Question

I logged on to QuickBooks online this morning and the sales tax options when entering an invoice or expense are no longer there, did that happen to anyone else?

  • March 3, 2026
  • 1 reply
  • 2 views
I can't choose HST to add to the expense or a sales invoice, it use to be there. When I go to sales tax in the apps it tells me to set it up but when I try it tells me it's already there

    1 reply

    QuickBooks Team
    March 3, 2026

    Hi Jennhca,

    We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing sales tax column.

    For any transactions created yesterday between 8:45–11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.

    If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.