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October 10, 2025
Question

My GST/HST report shows inputs. I had to manually add HST collected and the sales amount shows $8 which is incorrect. The P/L statement is accurate for the time period.

  • October 10, 2025
  • 1 reply
  • 0 views
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1 reply

QuickBooks Team
October 10, 2025

I can see the challenges when the figures in your reports don’t align, canadianjpaand. Let’s perform some troubleshooting steps to ensure your GST/HST report reflects the correct sales and tax information so you can get everything back on track.

 

Since you’ve manually added HST collected, the issue might be related to how QuickBooks calculates figures based on the sales transactions recorded in the system.  I recommend clearing your browser's cache to access the program with a clean slate, as this can sometimes interfere with how reports load and display. You can also switch to other supported browsers for better compatibility.

 

Let me know how things go. If you have further questions regarding the GST/HST reporting process in QuickBooks. I’m committed to getting this sorted out for you. Take care.